The Resort Group LLC has a strong commitment to providing excellent service to all of our customers, including respecting their concerns about privacy. We understand that visitors to our website may have questions about whether and how this website collects and uses information. We have prepared this statement to inform you of the privacy principles that govern theresortgroup.com and associate websites. This statement contains numerous general and technical details about the steps we take to respect your privacy concerns. The bottom line is that the needs and expectations of our customers form the foundation of everything we do - including protecting your privacy.

Browsing: We have not configured this website to collect any personal information from your computer when browsing this site. This means that, unless you voluntarily and knowingly provide us with personal information, we will not know your name, your email address, or any other information identifiable to you.

Internet Protocol (IP) Address: An IP address is a number that is automatically assigned to your computer every time you browse the Internet. When users request a page from our site, our servers log the user's current IP address. We use IP addresses to help diagnose problems. We do not link IP addresses to any personal information about you.

Cookies: Our website uses "cookie" technology. "Cookies" are encrypted strings of text that a website stores on a user's computer. Our website requires the use of a cookie throughout the online reservation process. In addition, a cookie is used to:

  • recognize return visitors
  • customize the appearance of our website based on your previous selection
  • store and recall user preferences and identify which of our web pages are most useful for our visitors
  • measure usage of our site and the various pages on the site; and provide functionality and content that we believe would be of interest and value to you.

The type of cookies that we use are referred to as "persistent" cookies because they remain on a user's computer hard drive until they are deleted by the user. We do not use cookies to gather information concerning your visits to other sites, nor ascertain any personal information about you apart from your dealings with theresortgroup.com. Cookies do not corrupt or damage your computer or computer files. If you do not wish to receive these cookies, you may set your browser to reject the cookies (consult the instructions for your particular browser on how to do this), although doing so may affect your ability to perform certain transactions on our website.

Information Needed to Execute the Transaction You Request: When we need to collect information from you, we will ask you to voluntarily supply us with the information we need. We may also ask you to fill out an online customer survey, to obtain your suggestions or comments about your use of The Resort Group. Providing this information is voluntary and it is used only for the purpose for which the information was collected and is not used for direct marketing or shared with other companies.

E-mail: It is our intention to only send you email communications that will be useful to you. When you request information or ask to be contacted by providing your email address, we will occasionally contact you via email and provide information about The Resort Group LLC and associated companies.

You are provided the opportunity to opt-out of future emails in every email message you receive from theresortgroup.com.

The Resort Group LLC Use of Information: We treat the information you provide to us as confidential information; it is, accordingly, subject to our company's security procedures and strict corporate policies regarding protection and use of confidential information. Information is generally processed and stored in the United States.

Disclosure of Information to Third Parties: The Resort Group prohibits the sale or transfer of personal information to entities outside of the The Resort Group LLC family of companies for their use without your approval and giving you the opportunity to opt-out.

Links to Other Sites: If you choose to leave theresortgroup.com site via links to other non-The Resort Group sites, The Resort Group is not responsible for the privacy policies or content of those sites, nor is The Resort Group responsible for the cookies those sites use.

Legal Issues: This is a United States website and is subject to United States law. The Resort Group LLC will disclose personal information without your permission when required by law, or in good faith belief that such action is necessary to investigate or protect against harmful activities to The Resort Group guests, visitors, associates, or property (including this site), or to others.

The Resort Group LLC website Privacy Statement Changes: In the future, we may need to change the privacy statement for theresortgroup.com. All changes will be made here so that you will always know what information we gather, how we might use that information and whether we will disclose it to anyone.

How to Contact Us: If you have any questions about this privacy statement or privacy concerns please send an email to info@theresortgroup.com.